I will do everything possible to make your trail running and/or coaching experience as fun, safe and good value for money as possible - after all, I would like you to come back again for more!
However, I do need all participants to understand and agree that:
- all trail running, trail running-related activities and coaching are undertaken at your own risk. Paths may be muddy, steep or wet, there may be pollen or insects in the air, stinging nettles near the path or it might start to rain, sleet or snow. The trail running environment can be a hazardous one, and I can take no responsibility for any injuries sustained.
- whilst you do not need to be a high performing athlete to take part, you do need to ensure that you are fit and well enough to take part in the session. If in any doubt as to the level of fitness required, you should contact me for advice before booking.
- suitable clothing and footwear must be worn. If you do not have suitable clothing and footwear for the conditions, I reserve the right to you to leave the session. You will not be entitled to a refund in these circumstances.
- I expect all participants to follow the countryside code when undertaking trail running and trail running-related activities. If you are found to be breaking this code, I reserve the right to ask you to leave the session. You will not be entitled to a refund in these circumstances.
Payments and refunds:
I understand that sometimes, for very good reason, you may not be able to attend a session you have booked and paid for. Please contact me as soon as you can if you find yourself in this position.
I can refund the following:
Guided runs (Tuesday mornings and Wednesday evenings): 100% of payment refunded if cancelled at any time before the start of the run.
Guided runs (Sunday mornings): 100% of payment refunded if cancelled up to 24hours before the start of the run. No refund if cancelled less than 24 hours before the start of the run.
Weekly coached sessions for beginners and improvers, one-to-one face-to-face coaching sessions, skills sessions and aqua running classes: 100% of payment refunded (or transferred to another session) if cancelled up to 24hours before the start of the session. No refund if cancelled less than 24 hours before the start of the session.
Residential weekends: Deposit refundable until date that final payment is due. After final payment is made (normally 6 weeks before the start of the weekend), no refund can be made unless the place can be sold to another participant, in which case a full refund will be given.